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As a specialist brokerage our pricing is highly competitive, but rest
assured if you find a cheaper comparative quote - We’ll beat any price by 10%

step 1 - Select your import method

import
Australia Post

International Parcels

Direct Airfreight

Airline Cargo

FedEx

Personal Effects

What It Costs

Customs Broker costOur Professional Fees

  • Customs Entry Lodgement - $195
  • Dept. of Agriculture (Quarantine)
  • Entry Lodgement - $95
  • eCustoms cost FedEx & Dept. of Agriculture Fees

  • FedEx Handover Fee - $50
  • Dept. of Agriculture docs. assessment - $30
  • Quarantine Inspection (if required) - $30
  • Customs Duty/GST is not payable on Personal Effects, providing they have been owned and used overseers for a
    period of 12mth proceeding the owner’s arrival in Australia. Goods less than 12mths old are Duty/GST payable.

    Start Clearance Now

    *Excludes additional classified lines and 1.5% c/card surcharge applicable to all fees. FedEx and Professional Fees exclude GST.

    What It Costs

    Customs Broker costCustoms Clearance Options

    All brokers are not the same. Our job is to
    work the legislation in your favour, and
    there’s many avenues to do this.

    eCustoms cost Customs & Government Fees
    • 5% Customs Duty + 10% GST
    • $50 Processing/Gov. Entry Fee

    Duty and/or GST exemptions may apply.
    We clear over 83% of imports (12mth avg.)
    with zero duty and/or GST applicable goods.

    Start Clearance Now

    *Excludes additional classified lines and 1.5% c/card surcharge applicable to all fees. Customs Clearance excludes GST.

    What It Costs

    Customs Broker costOur Professional Fees | $150

    All brokers are not the same. Our job is to work the
    legislation in your favour, and there’s many avenues.

    We clear over 83% of imports (12mth avg.) with zero
    duty and/or GST applicable goods.

    eCustoms cost Customs & Government Fees

  • Goods < $1,000 = Nil (Conditions apply)
  • Goods > $1,000 = 5% Duty, 10% GST + $88 Gov Fee
  • Goods > $10,000 = 5% Duty, 10% GST + $190 Gov Fee
  • Port Charges - Payable directly to Airline/Forwarder upon goods collection

    Airline Air Waybills (Direct Master AWB)

    Import Terminal Fee: $0.528/kg (Min $52.80)
    Import Document Fee: $53.90

    Total Cost: $107.79 (Qantas rates ≤ 100kgs)

    Freight Forwarder Air Waybills (Comsolidated)

    All freight forwarders have individual pricing,
    typically 3-4 times the Airlines fees listed above.

    Total Cost: $300-$400 (avg. for ≤ 100kgs)

    Start Clearance Now

    *Excludes additional classified lines and 1.5% c/card surcharge applicable to all fees. Customs Clearance excludes GST.

    Need detailed import clearance info?


    International Post Parcels

    For goods valued over AUD
    1,000 that have been sent
    via the origin country’s
    postal system (e.g. USPS).

    If you have one of these
    consignments you will have
    received a 13-digit tracking
    number from the sender
    and/or a customs letter in
    the mail.

    Air Freight Cargo

    Where goods have been
    consigned from the origin
    either directly with the
    airlines or via a freight
    forwarder at the origin.

    If you have a direct air
    freight consignment you will
    have received an Air Waybill
    from either your supplier or
    freight forwarder.

    FedEx Personal Effects

    For FedEx shipments that
    contain “personal effects”,
    which are goods that you’ve
    owned and used overseas
    for a period of 12mths or
    more prior to your arrival in
    Australia.

    If you have one of these,
    FedEx will have notified you
    to contact an external broker
    to clear your goods.

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    Trusted by Corporations

    SuperMe Australia
    Watoto
    One Steel
    AFP
    Sydney Uni
    Telstra
    Swiss Time Machine
    Melbourne Uni
    Channel Seven
    AusJet
    Biosensis
    Integrated Technology Partners Australia
    ANU
    Oxford Grammer School
    2Eros
    Uni of WA
    Tyco Water
    St John Ambulance
    National Measurement Institute
    Hard Candy
    Integra Health
    Creative Activation
    Double-Black Off Road
    Ramsay Healthcare
    United Bioresearch
    Jem Pharmaceuticals
    Equinoxoz
    LeGear

    Why use eCustoms Brokers?

    eCustoms best

    Experience

    Over 17 years industry experience
    ensures you’re in safe hands.

    Customs Broker fast

    Accountability

    Dedicated clearance timeframes
    so it’s done on time every time.

    Customs Broker best

    Simplicity

    Just fill in the 5min online form and
    we do the rest. It’s that simple.

    Customs Broker save Money

    Niche Specialists

    Providing you with the highest possible
    industry knowledge and expertise.

    What Customs Clearance Costs - Most Common FAQ's

    How is Duty and GST calculated?

    Customs Duty is calculated as a percentage of the Customs Value (CV) of the imported goods. Depending on the product, the applicable duty rate can be anywhere from 0% to 10%, however the majority of goods attract a 5% duty rate.

    Customs GST is calculated at 10% of the Value of the Taxable Import (VoTI). The VoTI is calculated by the addition of the Customs Value (CV) PLUS the Duty PLUS the value of the International Transport and Insurance (T&I).

    Is Duty and GST payable on used goods?

    Yes. The law requires that all goods – whether second hand or new, commercial or private – be subject to the assessment of customs duty and GST and checked for community protection risks.

    Do goods for private use need to pay Duty/GST?

    Yes. The law requires that all goods – whether second hand or new, commercial or private – be subject to the assessment of customs duty and GST and checked for community protection risks.

    Duty and/or GST is only collected on imported goods where the value of the goods is above A$1000, OR where the goods include alcohol, tobacco or are prohibited/restricted products. Goods valued above A$1000 must be cleared through Customs by completion of a formal Customs Entry.

    If you have received a Customs Notice then the shipper has already advised customs that your goods meet these criteria.

    How is the Customs Value (CV) calculated?

    The Customs value of goods imported into Australia is based on the value of the goods as determined by the importers commercial invoice and is typically equivalent to the Australian currency purchase price of the goods.

    When the goods are valued at more than AUD$1000 threshold (or if they include alcohol or tobacco products of any value), a Customs value will be determined which is used as the basis for calculating the value of any duty and/or GST.

    The Customs value is combined with other items such as customs duty, international transport and insurance costs and, where applicable, Wine Equalisation Tax to produce the value of the taxable importation (VoTI) which is what the GST calculation is based upon.

    How do I pay the Duty/GST on my goods?

    Once we finalise your clearance, all Customs/Government charges are automatically billed to the same credit card you used online to submit your clearance request.

    What is the duty rate for Molasses Tobacco?

    Tobacco duty rates vary, but the most common rate is $1,076.35*/kg of tobacco content. Molasses Tobacco is deemed to be 100% tobacco by weight, hence if you have 1kg of molasses tobacco that contains only 20% actual tobacco, you will pay $1,076.35 in duty based on a 1kg calculation of tobacco content.

    *Quoted rates are indicative and subject to change.

    Why use a Customs Broker?

    A good customs broker will save you time and money, typically more than you pay them. While it’s not mandatory to use a customs broker to clear your imported goods, in most cases it’s certainly beneficial as outlined below.

    SAVINGS: Customs brokers work to ensure you’re paying the least amount of duty/GST that’s legislatively permitted for the specific circumstances of your importation. And there’s many avenues available for us to do this.

    For example, over 83% (avg.) of our postal import clients pay less to use us than self-lodgement of a B374 - Import Declaration (N10) – Post form.

    TIME: Through electronic customs clearance processing, we facilitate significantly faster customs release timeframes than via manual self-lodgement of an import declaration.

    To give you an example, we clear postal consignments in just 3hrs, whereas customs takes 8-10 business days to process self-lodgement documentation.

    SIMPLICITY: With a customs broker, you provide your import documentation and they do the rest. With e-customs broker it’s even easier because you can submit all via our online portal in under 5 mins.

    Self-lodgement requires you to complete the import declaration yourself, including applying the correct classifications and valuation of the transport/goods based on your particular importing situation.

    LIABILITY: Using a customs broker also protects you from the risk of liability for lodging an incorrect N10 import declaration, which can be anything up to a $12,600 strict liability fine.

    The bottom line is that if you’re not 100% confident that you clearly understand the legislation and the declaration your making in this regards, then you should use a customs broker.

    What exchange rate is used to calculate Duty/GST?

    We apply one of two possible exchange rates depending on whether the goods have already been paid for or not.

    At the time of importation, if the importer has not already transferred payment to the overseas supplier for the goods then we use the customs exchange rate, which is the average of the four major banks at the date of valuation (usually exportation date) of the goods from the origin.

    If the goods have already been paid for and you provide the payment remittance (e.g. T/T, Paypal Receipt, Credit Card Statement etc.) then we use the exchange rate that you paid for the goods on hence the Duty/GST is calculated based on the actual AUD amount you paid.

    What happens after Customs Clearance?

    Air Freight: Once cleared, you’ll receive a release email including full collection instructions. You simply follow the instructions in the email to collect your goods from the nominated airline bond.

    Australia Post: Once you receive the release emails from us, your consignment is “Customs Cleared” and our servers automatically notify Customs of the release. Customs then generates a release report at midnight on the day of clearance and Australia Post is notified on the next business day to deliver your goods.

    FedEx: Upon completion of your customs clearance, our servers immediately notify FedEx to dispatch your goods for delivery, which typically occurs on the next business day, providing you’re located within FedEx’s same day delivery zones.

    The Air Freight & Postal Specialist Customs Broker