We Make Customs Clearance Fast, Easy
and Stress-Free

Got a Parcel Stuck in Customs?

Cleared in Just 3hrs

Trusted by Over 4,000 Importers Australia-Wide

Australia’s No. 1 Postal Customs Broker

7 Years Postal Clearance Experience

Australia Post is our specialisation

Start Clearance Now

Complete a simple online form and attach your purchase receipt/email.

It will take you 5 mins.


How does it work?

If you’ve received a letter from Customs requiring you to lodge an Import Declaration (N10 / B374), our online lodgement process is the fastest, easiest and most reliable way to ensure your parcel gets delivered to your door with the minimum Duty/GST payable.

Step 1:

You Lodge Online

Complete a simple online form. It will take you 5 mins. Then sit back and relax, we do everything else.

Step 2:

We Customs Clear

We assess your goods to minimise your Duty/GST payable, and then electronically lodge with Customs

Step 3:

Australia Post Delivers To You

Once completed, we notify you by email and Australia Post delivers to your door. It’s that simple

Why should you use eCustoms Brokers Services?



Receive the goods in your hands up to 9 Business Days earlier



No need to fill out the B374 or find a tariff classification



Waive your liability to fines (up to $2,550) for an incorrect B374



Yes, in 83% of cases it’s even cheaper than B374 self-lodgement

Frequently Asked Questions

Have a letter from customs but never done this before?
That’s okay, most clients are in the same position. It’s very easy, you just click “Start Clearance Now” and complete the simple form, then we do the rest.

Once we release your consignment then Australia Post will deliver it to your door.

How fast can you do it?
We can get your parcel cleared in as little as three hours.

What do I need to do?
You can complete the whole process online - it is very simple. However, if you do get stuck we’re here to help.

How much does it cost?
$77 (incl GST) is all it costs to let us do everything; ensure your peace of mind and receive your goods 10 days earlier.

What’s the benefit of using a broker?
Generally, we will save you enough money, time and hassle to more than justify the nominal fees we charge.

How does it work?
You provide us with a copy of your Customs Letter and your purchase receipt via the Online Form

Then we evaluate your goods against the legislation to reduce (or eliminate) your Duty/GST liability, and electronically lodge with Customs to release your consignment.

© Copyright eCustoms Broker Pty Ltd 2018
Note: This page is only for direct airfreight consignments. If you have received a Customs Notice in the mail you will need to lodge a postal clearance request

By ticking this box you are electronically signing this declaration, therefore it bears the same legal responsibilities (including liability to penalty) as if it were physically signed by yourself.

Note: Making this declaration doesnot immediately result in a duty exemption. The goods still need to be evaluated by our brokers for compliance with all other applicable legislative requirements.