Need a Customs Broker in Perth?
Online. Simple. Affordable.
Experience our difference today.

As Perth’s only exclusive air freight customs clearance brokerage,
we offer industry sector expertise that’s second to none.

The process is simple: Just submit online in 5mins, then we do the rest.

Need help or advice? Call us and speak directly to a licensed customs broker.

step 1 - Select your import method for full costs and processes

import

Which import method do I have?

Australia Post / International Parcels relates to any goods valued over AUD 1,000 that have
been sent via the origin country’s international postal system (e.g. USPS). If you have one
of these consignments you will have received a 13-digit tracking number from the sender
and/or a customs letter in the mail.

Direct Air Freight / Airline Cargo refers to when your goods have been consigned either
directly with the airlines or via a freight forwarder. If you have a direct air freight
consignment you will have received an air waybill from either your supplier or freight
forwarder.

FedEx Personal Effects refers to consignments arriving via FedEx that contain ‘personal
effects’ - which are goods that you’ve owned and used overseas for a period of 12mths or
more prior to your arrival in Australia. FedEx will have notified you to contact an external
broker to clear your goods.

Why use eCustoms Brokers?

eCustoms best

Experience

Over 17 years industry experience
ensures you’re in safe hands.

Customs Broker fast

Accountability

Dedicated clearance timeframes
so it’s done on time every time.

Customs Broker best

Simplicity

Just fill in the 5min online form and
we do the rest. It’s that simple.

Customs Broker save Money

Niche Specialists

Providing you with the highest possible
industry knowledge and expertise.

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Trusted by Corporations

SuperMe Australia
Watoto
One Steel
AFP
Sydney Uni
Telstra
Swiss Time Machine
Melbourne Uni
Channel Seven
AusJet
Biosensis
Integrated Technology Partners Australia
ANU
Oxford Grammer School
2Eros
Uni of WA
Tyco Water
St John Ambulance
National Measurement Institute
Hard Candy
Integra Health
Creative Activation
Double-Black Off Road
Ramsay Healthcare
United Bioresearch
Jem Pharmaceuticals
Equinoxoz
LeGear

Obtaining Customs Clearances in Perth

As a nationally licensed customs brokerage, we do exactly the same in-house electronic clearance processing regardless of whether the cargo destination is Perth (PER), Adelaide (ADL), Newcastle (NCL) or any other Australian city for that matter.

The difference we find in client locations is in regards to the processes that occur outside of our sphere of control, like airport staff that you may need to deal with upon cargo collection, or customs/quarantine (and about a dozen other government departments) that we as your customs brokers liaise with on your behalf.

If you live in Perth then you’re already a step ahead of most other Australian locations, with the close exception of Brisbane and the Gold Coast, in regards to the expedience, flexibility and just general ease of dealings with these external organisations.

We’ve found Perth based clearance operations officials are not just more helpful but typically even friendlier than the dealings we’ve had with their counterparts in say Sydney. It may be that we have just experienced a poor sampling of these larger eastern state’s officials or the hectic day to day operations of these mega bonds doesn’t allow time for the niceties anymore, but considering that we’ve been doing this for almost two decades now, and we ourselves are Sydney based, it may just be the fresh Perth air that makes all the difference.

Either way, it seems to be all positive for Perth residents in the customs and freight forwarding industry. For example, if you’ve got a consignment that you need to collect from one of the PER airline cargo bonds (Qantas, Menzies Aviation and Dnata), and you’re a few days late due to an unforeseen customs hold on your consignment, you’ll likely find that a simple explanation of the circumstances surrounding your delay in collection will result in them waiving your storage and saving you several hundred dollars.

Try this at Sydney or Melbourne and you’ll almost certainly be read their storage policy clause relating to their lack of liability for customs instigated holds, and be forced to pay the money if you want your goods. This is simply the commercial reality that we’ve experienced over the past 17yrs of clearing cargo in Australia.

Perth’s No. 1 Online Customs Broker