Australia Post / International Parcels relates to any goods valued over AUD 1,000 that have
been sent via the origin country’s international postal system (e.g. USPS). If you have one
of these consignments you will have received a 13-digit tracking number from the sender
and/or a customs letter in the mail.
Direct Air Freight / Airline Cargo refers to when your goods have been consigned either
directly with the airlines or via a freight forwarder. If you have a direct air freight
consignment you will have received an air waybill from either your supplier or freight
FedEx Personal Effects refers to consignments arriving via FedEx that contain ‘personal
effects’ - which are goods that you’ve owned and used overseas for a period of 12mths or
more prior to your arrival in Australia. FedEx will have notified you to contact an external
broker to clear your goods.
Over 17 years industry experience
ensures you’re in safe hands.
Dedicated clearance timeframes
so it’s done on time every time.
Just fill in the 5min online form and
we do the rest. It’s that simple.
Providing you with the highest possible
industry knowledge and expertise.
Bicycle Parts Importer
Great service....quick and very simple solution. Thank you for taking the headache away :) I will be using this company again next time.
…got me out of paying any customs fee's duties or GST.
I would highly recommend to anyone and everyone…took care of everything for me and cleared my product within a matter of hours... made the entire process quick and painless.
Really fast and responsive team…they were more than accommodating. Well worth the nominal fee they charge.
I just wanted to thank you for your awesome service. You were so helpful to me with all of my questions! I will definitely use you guys again & highly recommend you to others!
PMV Parts Importer
Don’t waste time and money trying to clear yourself, these guys are excellent. Awesome service, friendly advice, and great to deal with.
Guitar Parts Importer
They are really helpful, and the price is the most cheapest among other broker in Australia! Really recommended.
These guys are first rate who know their business…save you time and money. Every time I have used eCustoms Brokers I have had a great experience.
Working with eCustoms Broker has been so smooth and efficient. The service is simply excellent! Thank you so much for your quick response and extremely fast clearance of our goods.
Just wanted to say a massive thank you to whoever handled my consignment…I'm beyond satisfied. Extremely simple process, way faster than expected and saved me money... I am one incredibly grateful person today! Thank you times 1000!
I would like to thank [eCustoms Broker]…I couldn't have done it without you...It was all easy once I got to the airport everything had been done on your side and I got my consignment in 5 minutes.
The service has always been professional, friendly, and honest. In fact, [they] advised me of cheaper methods, where they could have easily made money off me instead. I highly recommend eCustoms Broker.