Need Customs Clearance in Brisbane?
Online. Simple. Affordable.
Experience our difference today.

As Brisbane’s only air freight exclusive customs broker,
we offer industry sector expertise that’s second to none.

The process is simple: Just submit online in 5min – then we do the rest.

Need help or advice? Call us and speak directly to a licensed customs broker.

step 1 - Select your import method for full costs and processes


Which import method do I have?

Australia Post / International Parcels relates to any goods valued over AUD 1,000 that have
been sent via the origin country’s international postal system (e.g. USPS). If you have one
of these consignments you will have received a 13-digit tracking number from the sender
and/or a customs letter in the mail.

Direct Air Freight / Airline Cargo refers to when your goods have been consigned either
directly with the airlines or via a freight forwarder. If you have a direct air freight
consignment you will have received an air waybill from either your supplier or freight

FedEx Personal Effects refers to consignments arriving via FedEx that contain ‘personal
effects’ - which are goods that you’ve owned and used overseas for a period of 12mths or
more prior to your arrival in Australia. FedEx will have notified you to contact an external
broker to clear your goods.

Why use eCustoms Brokers?

eCustoms best


Over 17 years industry experience
ensures you’re in safe hands.

Customs Broker fast


Dedicated clearance timeframes
so it’s done on time every time.

Customs Broker best


Just fill in the 5min online form and
we do the rest. It’s that simple.

Customs Broker save Money

Niche Specialists

Providing you with the highest possible
industry knowledge and expertise.

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Trusted by Corporations

SuperMe Australia
One Steel
Sydney Uni
Swiss Time Machine
Melbourne Uni
Channel Seven
Integrated Technology Partners Australia
Oxford Grammer School
Uni of WA
Tyco Water
St John Ambulance
National Measurement Institute
Hard Candy
Integra Health
Creative Activation
Double-Black Off Road
Ramsay Healthcare
United Bioresearch
Jem Pharmaceuticals

Customs Clearance Processing In Brisbane – It's all good

Australia’s most liveable city may also be its most importable city. With only approximately 30 international flights per day arriving into Brisbane Airport (Sydney has 110), you’ll find collections at any of the three airline bonds (Qantas, Menzies and Dnata) is a piece of cake. You’ll walk in and out in 20mins, even faster if you turn up late afternoon when all the local customs brokers and freight forwarders have already left after their second run of the day.

Try that in SYD or MEL and you’ll lose all morning, first waiting in the overcrowded office queue to pay your port charges and then, with collection ticket in hand, in another queue waiting for the forklift drivers to load you.

If you’re a postal importer, then the Brisbane customs bond is also a cut above the rest. When a client calls us in urgent need of their imported medical equipment (customs won’t even consider to accommodate anything else) and asks if there’s any way they can collect it from the Customs Bond today instead of waiting for Australia Post to deliver it, our first question is always the same… “Are you in Brisbane?” Because if you’re not, then you’ve got Buckley’s.

Customs processes some 170,000 postal articles per day throughout Australia and with Brisbane being their 3rd largest facility, the Eagle Farm gateway is hectic indeed, yet even so the customs staff there seem to be simply more obliging than at other facilities. Maybe it’s the fresh clean BNE air, but there’s definitely a difference, at least in our experience.

In the past 17yrs of clearance processing Brisbane destination cargo, we’ve found this city’s Customs, Quarantine and even Airline bonds facilitators to be some of the most accommodating in Australia, second only to the Gold Coast and possibly Perth.

Brisbane’s No. 1 Online Customs Broker