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We Make Customs Clearance Fast, Easy
and Stress-Free

Got a Parcel Stuck in Customs?

Cleared in Just 3hrs

Trusted by Over 4,000 Importers Australia-Wide

Australia’s No. 1 Postal Customs Broker

7 Years Postal Clearance Experience

Australia Post is our specialisation

Start Clearance Now

Complete a simple online form and attach your purchase receipt/email.

It will take you 5 mins.

ecustomsbroker-clients

How does it work?

If you’ve received a letter from Customs requiring you to lodge an Import Declaration (N10 / B374), our online lodgement process is the fastest, easiest and most reliable way to ensure your parcel gets delivered to your door with the minimum Duty/GST payable.

Step 1:

You Lodge Online

Complete a simple online form. It will take you 5 mins. Then sit back and relax, we do everything else.

Step 2:

We Customs Clear

We assess your goods to minimise your Duty/GST payable, and then electronically lodge with Customs

Step 3:

Australia Post Delivers To You

Once completed, we notify you by email and Australia Post delivers to your door. It’s that simple

Why should you use eCustoms Brokers Services?

faster

FASTER

Receive the goods in your hands up to 9 Business Days earlier

easier

EASIER

No need to fill out the B374 or find a tariff classification

risk-free

RISK FREE

Waive your liability to fines (up to $2,550) for an incorrect B374

cheaper

CHEAPER

Yes, in 83% of cases it’s even cheaper than B374 self-lodgement

How much does it cost?

 

The most you’ll pay – in addition to what you would pay when doing it yourself – is just $37*
 
Because we only incur a $50 Customs Entry Fee, but self-lodgement attracts a $90 fee.
So you immediately save $40 by using eCustoms Broker.
 
PLUS
 
We can often exempt you from the 5% Duty, saving you at least a further $50.
Our Mission: To legally exempt clients from every possible cost.

*Customs Clearances up to 3 classification lines , additional lines $5.50ea. 1.5% c/card surcharge applies to all fees.

What People Are Saying about eCustoms Brokers

“Really fast and responsive team and even though I provided the wrong reference number by mistake they were more than accommodating. Well worth the nominal fee they charge.”

UMAR AZEEM  (Google Review) 

“Excellent customer service from Greg. Quickly replied to emails and took the hassle and pain out of the clearance. Highly recommend, this is the second time using these guys and keen to use again in the future.”

SELFIECLIPS  (Google Review) 

Frequently Asked Questions

Have a letter from customs but never done this before?
That’s okay, most clients are in the same position. It’s very easy, you just click “Start Clearance Now” and complete the simple form, then we do the rest.

Once we release your consignment then Australia Post will deliver it to your door.

How fast can you do it?
We can get your parcel cleared in as little as three hours.

What do I need to do?
You can complete the whole process online - it is very simple. However, if you do get stuck we’re here to help.

How much does it cost?
$77 (incl GST) is all it costs to let us do everything; ensure your peace of mind and receive your goods 10 days earlier.

What’s the benefit of using a broker?
Generally, we will save you enough money, time and hassle to more than justify the nominal fees we charge.

How does it work?
You provide us with a copy of your Customs Letter and your purchase receipt via the Online Form

Then we evaluate your goods against the legislation to reduce (or eliminate) your Duty/GST liability, and electronically lodge with Customs to release your consignment.

© Copyright eCustoms Broker Pty Ltd 2018
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Note: This page is only for direct airfreight consignments. If you have received a Customs Notice in the mail you will need to lodge a postal clearance request
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Confirm

By ticking this box you are electronically signing this declaration, therefore it bears the same legal responsibilities (including liability to penalty) as if it were physically signed by yourself.

Note: Making this declaration doesnot immediately result in a duty exemption. The goods still need to be evaluated by our brokers for compliance with all other applicable legislative requirements.