Need a Customs Broker to clear your imports?
We can save you Time, Money & Hassle.

As a specialist brokerage we provide customs
clearance services for 3 industry sectors.

step 1 - Select your import method


Personal Effects

Australia Post

International Parcels

Direct Airfreight

Airline Cargo

Australia Post customs clearance made simple.
You submit online and we have it cleared in 3hrs.

Customs Clearance

How It Works

Personal Customs Broker1. You Lodge Online - 5 mins

Complete a simple form to attach
your Customs Notice and your
purchase receipt. You're done!

Customs Clearance2. We Customs Clear - 3hrs

We assess your goods to minimise
your Duty/GST payable, and then
electronically lodge with Customs.

eCustoms with experience3. Australia Post Delivers

We notify you by email and
Australia Post delivers to your
door. It's that simple.

Australia’s No. 1 Online Customs Broker

What You Need

1Australia Post / Customs Notice

Customs Notice Consign

2Your Purchase Receipt or Invoice

No Purchase Receipt or Invoice? No Problem

If you don’t have a Customs accepted document
then you can create your own Personal Contents
Declaration (PCD).

A PCD is a specifically formatted document that
lists all the goods in your consignment
(download template ).

Then attach your completed PCD online in lieu of
a Suppliers Receipt or Invoice and you’re done.

What It Costs

Customs Broker costCustoms Clearance Options

All brokers are not the same. Our job is to
work the legislation in your favour, and
there’s many avenues to do this.

eCustoms cost Customs & Government Fees
  • 5% Customs Duty + 10% GST
  • $50 Processing/Gov. Entry Fee

Duty and/or GST exemptions may apply.
We clear over 83% of imports (12mth avg.)
with zero duty and/or GST applicable goods.

Start Clearance Now

*Excludes any additional classified lines and 1.5% c/card surcharge applicable to all fees. All prices include GST.

Divider Line

Trusted by Corporations

SuperMe Australia
One Steel
Sydney Uni
Swiss Time Machine
Melbourne Uni
Channel Seven
Integrated Technology Partners Australia
Oxford Grammer School
Uni of WA
Tyco Water
St John Ambulance
National Measurement Institute
Hard Candy
Integra Health
Creative Activation
Double-Black Off Road
Ramsay Healthcare
United Bioresearch
Jem Pharmaceuticals

With our brokers, it’s personal

As a niche brokerage, specialising only in Australia Post, Direct Air Freight and FedEx
Personal Effects consignments, we operate a little differently to other brokerages.

Most offer dozens of customs related services in an effort to accommodate every
potential client, however we limit our industry focus in order to provide clients with the
highest possible knowledge and expertise in our chosen sectors.

Developing personal relationships with key sector customs officers is essential to
protecting our clients’ interests, yet this is near impossible if you’re liaising with scores
of different government personnel in an attempt to cover every base.

Many of our clients are personal importers - often for the first time - and our
appreciation of this fact is what sets us apart. Customs legislation can get quite
complicated, so we focus on communicating it to our clients in easy to understand plain
English without all the industry jargon.

Then we take it one step further by providing you with direct broker access, something
that’s virtually unheard of in the industry, especially for smaller/personal clients. When
you call us, you’ll be speaking directly to a licensed broker because one will (almost)
always answer the phone, myself included.

I believe the above provides our clients with excellence in customer service. So if you
need a customs clearance agent within our niche market, give us a call today and
experience the difference.

Greg Park

Senior Customs Broker
Client Services

Fully Licensed and Accredited

Corporate: eCustoms Broker Pty Ltd is a
fully licensed Customs Brokerage in
accordance with Section 183CG of the
Customs Act.

Corporate Licence No.: 01829C
ABN: 49 088 615 249

Personal: Individual Customs Brokers
must also be personally licensed under
the Customs Act, to lodge import
declarations on behalf of a client, as
nominees of a corporately licensed entity.

My Personal Brokers Licence No.: 01545

Why use eCustoms Brokers?

eCustoms best


Over 17 years industry experience
ensures you’re in safe hands.

Customs Broker fast


Dedicated clearance timeframes
so it’s done on time every time.

Customs Broker best


Just fill in the 5min online form and
we do the rest. It’s that simple.

Customs Broker save Money

Niche Specialists

Providing you with the highest possible
industry knowledge and expertise.