Complete a simple form to attach
your Customs Notice and your
purchase receipt. You're done!
We assess your goods to minimise
your Duty/GST payable, and then
electronically lodge with Customs.
We notify you by email and
Australia Post delivers to your
door. It's that simple.
Australia’s No. 1 Online Customs Broker
No Purchase Receipt or Invoice? No Problem
If you don’t have a Customs accepted document
then you can create your own Personal Contents
A PCD is a specifically formatted document that
lists all the goods in your consignment
(download template ).
Then attach your completed PCD online in lieu of
a Suppliers Receipt or Invoice and you’re done.
Duty and/or GST exemptions may apply.
We clear over 83% of imports (12mth avg.)
with zero duty and/or GST applicable goods.
Bicycle Parts Importer
Great service....quick and very simple solution. Thank you for taking the headache away :) I will be using this company again next time.
…got me out of paying any customs fee's duties or GST.
I would highly recommend to anyone and everyone…took care of everything for me and cleared my product within a matter of hours... made the entire process quick and painless.
Really fast and responsive team…they were more than accommodating. Well worth the nominal fee they charge.
I just wanted to thank you for your awesome service. You were so helpful to me with all of my questions! I will definitely use you guys again & highly recommend you to others!
PMV Parts Importer
Don’t waste time and money trying to clear yourself, these guys are excellent. Awesome service, friendly advice, and great to deal with.
Guitar Parts Importer
They are really helpful, and the price is the most cheapest among other broker in Australia! Really recommended.
These guys are first rate who know their business…save you time and money. Every time I have used eCustoms Brokers I have had a great experience.
Working with eCustoms Broker has been so smooth and efficient. The service is simply excellent! Thank you so much for your quick response and extremely fast clearance of our goods.
Just wanted to say a massive thank you to whoever handled my consignment…I'm beyond satisfied. Extremely simple process, way faster than expected and saved me money... I am one incredibly grateful person today! Thank you times 1000!
I would like to thank [eCustoms Broker]…I couldn't have done it without you...It was all easy once I got to the airport everything had been done on your side and I got my consignment in 5 minutes.
The service has always been professional, friendly, and honest. In fact, [they] advised me of cheaper methods, where they could have easily made money off me instead. I highly recommend eCustoms Broker.
As a niche brokerage, specialising only in Australia Post, Direct Air Freight and FedEx
Personal Effects consignments, we operate a little differently to other brokerages.
Most offer dozens of customs related services in an effort to accommodate every
potential client, however we limit our industry focus in order to provide clients with the
highest possible knowledge and expertise in our chosen sectors.
Developing personal relationships with key sector customs officers is essential to
protecting our clients’ interests, yet this is near impossible if you’re liaising with scores
of different government personnel in an attempt to cover every base.
Many of our clients are personal importers - often for the first time - and our
appreciation of this fact is what sets us apart. Customs legislation can get quite
complicated, so we focus on communicating it to our clients in easy to understand plain
English without all the industry jargon.
Then we take it one step further by providing you with direct broker access, something
that’s virtually unheard of in the industry, especially for smaller/personal clients. When
you call us, you’ll be speaking directly to a licensed broker because one will (almost)
always answer the phone, myself included.
I believe the above provides our clients with excellence in customer service. So if you
need a customs clearance agent within our niche market, give us a call today and
experience the difference.
Over 17 years industry experience
ensures you’re in safe hands.
Dedicated clearance timeframes
so it’s done on time every time.
Just fill in the 5min online form and
we do the rest. It’s that simple.
Providing you with the highest possible
industry knowledge and expertise.