Complete a simple form to attach your
Air Waybill and your Suppliers Invoice.
Then you’re done!
We assess your goods to minimise
your Duty/GST payable, then
electronically lodge with Customs.
Once completed, we email you
all customs release documents
and full collection instructions.
Australia’s No. 1 Online Customs Broker
Don't have an Invoice/Receipt?
If you don’t have a Customs accepted document
then you can create your own Personal Contents
A PCD is simply a document that
lists all the goods in your consignment
(download template ).
Then attach your completed PCD online in lieu of
a Suppliers Receipt or Invoice and you’re done.
All brokers are not the same. Our job is to work the
legislation in your favour, and there’s many avenues.
We clear over 83% of imports (12mth avg.) with zero
duty and/or GST applicable goods.
Airline Air Waybills (Direct Master AWB)
Import Terminal Fee: $0.528/kg (Min $52.80)
Import Document Fee: $53.90
Total Cost: $107.79 (Qantas rates ≤ 100kgs)
Bicycle Parts Importer
Great service....quick and very simple solution. Thank you for taking the headache away :) I will be using this company again next time.
…got me out of paying any customs fee's duties or GST.
I would highly recommend to anyone and everyone…took care of everything for me and cleared my product within a matter of hours... made the entire process quick and painless.
Really fast and responsive team…they were more than accommodating. Well worth the nominal fee they charge.
I just wanted to thank you for your awesome service. You were so helpful to me with all of my questions! I will definitely use you guys again & highly recommend you to others!
PMV Parts Importer
Don’t waste time and money trying to clear yourself, these guys are excellent. Awesome service, friendly advice, and great to deal with.
Guitar Parts Importer
They are really helpful, and the price is the most cheapest among other broker in Australia! Really recommended.
These guys are first rate who know their business…save you time and money. Every time I have used eCustoms Brokers I have had a great experience.
Working with eCustoms Broker has been so smooth and efficient. The service is simply excellent! Thank you so much for your quick response and extremely fast clearance of our goods.
Just wanted to say a massive thank you to whoever handled my consignment…I'm beyond satisfied. Extremely simple process, way faster than expected and saved me money... I am one incredibly grateful person today! Thank you times 1000!
I would like to thank [eCustoms Broker]…I couldn't have done it without you...It was all easy once I got to the airport everything had been done on your side and I got my consignment in 5 minutes.
The service has always been professional, friendly, and honest. In fact, [they] advised me of cheaper methods, where they could have easily made money off me instead. I highly recommend eCustoms Broker.
As a niche Air Freight brokerage, we operate a little differently.
Our competitors typically offer dozens of industry related services in an attempt to
accommodate for every potential client, however we limit our focus in order to provide
clients with the highest possible knowledge and expertise in our chosen fields.
Developing personal relationships with key customs officers and airline bond staff in
the Air Freight sector is critical to effectively protecting our clients’ interests, yet it’s
near impossible if you’re liaising with scores of different personnel in an attempt to
cover every base.
Many of our clients are personal importers - often for the first time - and our
appreciation of this fact is one of the reasons why we’re unique. Customs and
industry legislation can get quite complicated, so our focus is to communicate
client obligations in an easy to understand format, without all the mumbo jumbo.
We strongly believe in the importance of excellence in customer service. Which
means providing the right information the first time, so when you call us, you’ll be
speaking directly to a licensed customs broker because one will (almost) always
answer the phone, myself included.
So if you need an Air Freight customs clearance agent, give us a call today and
experience the difference.
Over 17 years industry experience
ensures you’re in safe hands.
Dedicated clearance timeframes
so it’s done on time every time.
Just fill in the 5min online form and
we do the rest. It’s that simple.
Providing you with the highest possible
industry knowledge and expertise.