Need Customs Clearance for your consignment?
We can save you Time, Money & Hassle.

We provide import customs brokerage services for:


Personal Effects

Australia Post

International Parcels

Direct Airfreight

Airline Cargo

Customs Clearance for Air Freight shipments

Airfreight customs clearance made simple.
You submit online and we have it cleared in 4hrs.

How It Works

Personal Customs Broker1. You Lodge Online - 5 mins

Complete a simple form to attach your
Air Waybill and your Suppliers Invoice.
Then you’re done!

Customs Clearance2. We Customs Clear - 4hrs

We assess your goods to minimise
your Duty/GST payable, then
electronically lodge with Customs.

eCustoms with experience3. You Collect

Once completed, we email you
all customs release documents
and full collection instructions.

Australia’s No. 1 Online Customs Broker

What You Need

1 Your Air Waybill

Customs Clearance AWB Sample

2Your Purchase Receipt or Invoice

Don't have an Invoice/Receipt?

If you don’t have a Customs accepted document
then you can create your own Personal Contents
Declaration (PCD).

A PCD is simply a document that
lists all the goods in your consignment
(download template ).

Then attach your completed PCD online in lieu of
a Suppliers Receipt or Invoice and you’re done.

What It Costs

Customs Broker costOur Professional Fees | $150

All brokers are not the same. Our job is to work the
legislation in your favour, and there’s many avenues.

We clear over 83% of imports (12mth avg.) with zero
duty and/or GST applicable goods.

eCustoms cost Customs & Government Fees

  • Goods < $1,000 = Nil (Conditions apply)
  • Goods > $1,000 = 5% Duty, 10% GST + $83 Gov Fee
  • Goods > $10,000 = 5% Duty, 10% GST + $185 Gov Fee
  • Port Charges - Payable directly to Airline/Forwarder upon goods collection

    Airline Air Waybills (Direct Master AWB)

    Import Terminal Fee: $0.528/kg (Min $52.80)
    Import Document Fee: $53.90

    Total Cost: $107.79 (Qantas rates ≤ 100kgs)

    Freight Forwarder Air Waybills (Consolidated)

    All freight forwarders have individual pricing,
    typically 3-4 times the Airlines fees listed above.

    Total Cost: $300-$400 (avg. for ≤ 100kgs)

    Start Clearance Now

    *Excludes additional classified lines and 1.5% c/card surcharge applicable to all fees. Customs Clearance excludes GST.

    Trusted by Corporations

    SuperMe Australia
    One Steel
    Sydney Uni
    Swiss Time Machine
    Melbourne Uni
    Channel Seven
    Integrated Technology Partners Australia
    Oxford Grammer School
    Uni of WA
    Tyco Water
    St John Ambulance
    National Measurement Institute
    Hard Candy
    Integra Health
    Creative Activation
    Double-Black Off Road
    Ramsay Healthcare
    United Bioresearch
    Jem Pharmaceuticals

    With our air freight brokers, it’s personal.

    As a niche Air Freight brokerage, we operate a little differently.

    Our competitors typically offer dozens of industry related services in an attempt to
    accommodate for every potential client, however we limit our focus in order to provide
    clients with the highest possible knowledge and expertise in our chosen fields.

    Developing personal relationships with key customs officers and airline bond staff in
    the Air Freight sector is critical to effectively protecting our clients’ interests, yet it’s
    near impossible if you’re liaising with scores of different personnel in an attempt to
    cover every base.

    Many of our clients are personal importers - often for the first time - and our
    appreciation of this fact is one of the reasons why we’re unique. Customs and
    industry legislation can get quite complicated, so our focus is to communicate
    client obligations in an easy to understand format, without all the mumbo jumbo.

    We strongly believe in the importance of excellence in customer service. Which
    means providing the right information the first time, so when you call us, you’ll be
    speaking directly to a licensed customs broker because one will (almost) always
    answer the phone, myself included.

    So if you need an Air Freight customs clearance agent, give us a call today and
    experience the difference.

    Greg Park

    Senior Customs Broker
    Client Services

    Fully Licensed and Accredited

    Corporate: eCustoms Broker Pty Ltd is a
    fully licensed Customs Brokerage in
    accordance with Section 183CG of the
    Customs Act.

    Corporate Licence No.: 01829C
    ABN: 49 088 615 249

    Personal: Individual Customs Brokers
    must also be personally licensed under
    the Customs Act, to lodge import
    declarations on behalf of a client, as
    nominees of a corporately licensed entity.

    My Personal Brokers Licence No.: 01545

    Why use eCustoms Brokers?

    eCustoms best


    Over 17 years industry experience
    ensures you’re in safe hands.

    Customs Broker fast


    Dedicated clearance timeframes
    so it’s done on time every time.

    Customs Broker best


    Just fill in the 5min online form and
    we do the rest. It’s that simple.

    Customs Broker save Money

    Niche Specialists

    Providing you with the highest possible
    industry knowledge and expertise.