Typically, if your name is listed on the AWB, you’ll only need a copy of the Air Waybill and photo ID. You don’t need any customs documentation as the airlines utilise the same ICS (Custom’s Integrated Cargo System) as ourselves, hence they will already know that your AWB is customs cleared.
If your collecting the cargo on behalf of another entity (company or individual) then you’ll also need a letter of authority from that entity for you to collect the goods on their behalf.
The airline bonds differ in their requirements for 3rd party collections (e.g. some will accept a business card to link you to a company listed on the AWB, others will not), hence we always recommend you call the bond (whose contact details are provided to you in our release emails) prior to arrival to ensure your documentation meets their requirements for 3rd party release.
